Check back often as the information may change.
Note the 'Last Updated' date stamp at the bottom of the page. As of March 18, 2019, Duo Multi-Factor Authenticationisrequiredto use the Pulse VPN service. For more information and to enroll in Duo, please visit:Multi-Factor Authentication
The latest version of Junos Pulse is 5.1, released on. It was initially added to our database on. Junos Pulse runs on the following operating systems: Android/Windows/Mac. The download file has a size of 19.9MB. Junos Pulse has not been rated by our users yet. Steps to Download Pulse Secure. Download the Mac OS X installer. If you are using Mozilla Firefox then click on the installer and login to Passport York when prompted. Then click on the installer again while pressing the “Control” button on your keyboard, click on 'Save link as' to download Pulse Secure to a location of your choice. Install Pulse Secure for MAC. Home Students Faculty & Staff Vendors. Download the Pulse Secure installer. Open the package file. Click 'Continue' and 'Install.' Enter your Macintosh Administrator-level credentials. In the menu bar, click the Junos Pulse icon. Select 'Open Junos Pulse.'
Requirements and Supported PlatformsInstallation IssuesConnection Issues![]() Requirements and Supported Platforms
Do I need to request a VPN account to use the Vanderbilt SSL VPN?
The Pulse Secure VPN client is now available to all Vanderbilt faculty and staff. You no longer need to request a VPN account unless you are a Linux user.
What are the minimum harware requirements?
The minimum hardware configuration required to support the Pulse Secure (Windows or Mac) client:
What operating systems and browsers are supported?
Platforms listed below have been systematically tested and qualified by Pulse Secure Quality Assurance.
The following platforms have not been systematically tested by Pulse Sequre QA, however, they are expected to work based on testing in previous releases and knowledge of the platform.
*Windows 10 Anniversary Update is not supported.
Pulse Secure client is not supported on Windows Server platforms. For Linux platforms, click HERE for details.
Is macOS 10.12 Sierra supported?
Pulse Secure 5.2R5 for macOS now supports Sierra. Go to the download page to download and install the new client.
I am running a Linux platform and require a SSL VPN connection.
Linux users who require SSL VPN access will need to complete a request form to download and use the client. Click HERE for more information. Support is best effort for Linux platforms.
Is Chromebook supported?
Chromebook is not supported, however, the Pulse Secure Client for Chrome OS is available now as a free download from the Chrome Web Store.
Junos Pulse Secure Download Mac DownloadInstallation IssuesJunos Pulse Secure Download
How do I upgrade or install the client?
You will need administrative permissions to your computer. Contact your Local IT Support Provider if you do not have administrative access to your computer.
I tried to install the client but received an access or privilege error.
Initial installation must be performed by someone with administrative privileges on the machine. If you do not have administrative access to your computer, consult your Local IT Support Provider.
macOS stand-alone client installation fails with 'Unidentified Developer' error.
This issue is caused by Pulse Secure Client installer certificates not being recognized by Finder. This issue has been solved in Pulse Secure 5.1R5.1 for macOS. Go to the download page to download and install the recent client.
On a Mac platform, I am unable to upgrade to Pulse Secure (or unable to upgrade from Network Connect to Pulse, or connect after upgrade).
!!! This solution should be executed ONLY by computer support staff (LSP's, LAN Admins) who are familiar with the OSX command line. Errors on the command line can severly disrupt your system. !!!
Connection Issues
I can't connect to VPN - it does not give me a login prompt, login prompt loops, or I have intermittent connection issues.
Junos Pulse Secure Download Mac Os
My connection drops within a few minutes of connecting.
Verify that the most current Pulse Secure client is installed. If not, follow the directions here to remove the old client and install the most recent version.
My connection speed is very slow while operating on the client.
Reboot your computer. Upon reboot, do not start the SSL VPN Client. Go to the following URL http://vanderbilt.speedtestcustom.com and run a speed test. Once complete, enable the SSL VPN Client and rerun the speed test. Once complete, compare the results.
Junos Pulse Pc
I received the following error: 'Max number of sessions active.'
Verify that the most current Pulse Secure client is installed. If not, follow the directions here to remove the old client and install the most recent version.
I received the following:
ERROR: Exceeded maximum users for this authentication realm.
Verify the connection URL in your Pulse Secure client is set for 'vpn.vanderbilt.edu'. The following URLs are no longer supported and need to be removed: vpn.ea.vanderbilt.edu and vpn.mc.vanderbilt.edu. If the connection URL is different, please do the following:
On a Mac, the SSL VPN Client will work sporadically.
Ensure the Mac feature 'Back to my Mac' is disabled as it causes conflicts with the client's operating port. Once disabled, restart the client.
Library research materials, such as journal subscriptions, are unavailable when attempting to access while off campus via SSL VPN.
If you need to access library research material via the Enterprise SSL VPN when off campus, or even if you're not connected to the SSL VPN, please see here for a solution (login required).
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